Privacy Policy
Hitena (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Hitena mobile application (“App”).
This policy complies with Canadian privacy laws (PIPEDA) and applicable app store requirements.
1. Information We Collect
1.1 Information You Provide
When you use Hitena, we may collect:
- Email address
- Name or username
- Language level and learning preferences
- Text answers (writing exercises)
- Audio recordings (speaking exercises)
- Feedback or messages sent through the app
1.2 Automatically Collected Information
We may automatically collect:
- Device type and operating system
- App usage data (progress, scores, time spent)
- Crash logs and performance data
- Anonymous analytics data
1.3 Advertising Data
If you use the free version of the app, we may collect:
- Advertising identifiers (e.g. Google Advertising ID)
- Interaction with ads (views, clicks)
We do not collect precise location data.
2. How We Use Your Information
We use your data to:
- Provide personalized learning experiences
- Assess your language level
- Improve your strengths and work on weaker areas
- Analyze speaking and writing exercises using AI
- Improve app performance and content
- Display advertisements (free version)
- Ensure security and prevent abuse
- Communicate important updates
3. Use of Artificial Intelligence (AI)
Hitena uses third-party AI services to provide feedback and analysis:
AI Services Used
- Speech-to-text (e.g. OpenAI Whisper)
- Language analysis and feedback (e.g. GPT-based models)
Important Notes
- Audio recordings are processed only to provide feedback
- No audio is used to identify you
- AI outputs are automated and may contain inaccuracies
⚠️ Educational Disclaimer: AI feedback is for learning purposes only and does not guarantee exam success.
4. Advertising (Ads)
We use third-party advertising services such as Google AdMob.
These services may:
- Use cookies or mobile identifiers
- Display personalized or non-personalized ads
You can manage ad personalization through your device settings.
5. Data Storage & Processing
- All user data is stored and processed in Canada
- Data is stored using secure cloud infrastructure
- Access is restricted to authorized systems only
We apply industry-standard security measures to protect your data.
6. Data Sharing
We do not sell your personal data.
We may share limited data with:
- Cloud hosting providers
- AI service providers (for processing only)
- Analytics and advertising partners (anonymized)
All partners are required to comply with strict data protection standards.
7. Data Retention
We retain your data:
- As long as your account is active
- Or as required to provide the service
You may request deletion of your data at any time.
8. Your Rights (Canada – PIPEDA)
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Ask how your data is used
To exercise your rights, contact us at:
📧 leprojetathena@gmail.com
9. Children's Privacy
Hitena is not intended for children under 13.
We do not knowingly collect data from children.
If you believe a child has provided personal data, contact us immediately.
10. Account Authentication
You may sign in using:
- Apple
Even when using third-party login, this Privacy Policy applies.
11. Intellectual Property & Data
- User-generated content remains yours
- By using the app, you grant Hitena the right to process this content for educational purposes
- Copying or reproducing the app or its content is prohibited
12. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are significant:
- We will notify users in the app
- The updated date will be shown at the top
13. Contact Information
If you have questions or concerns about this Privacy Policy:
📧 Email: leprojetathena@gmail.com